Change Host Records - Forward, Redirect or Point Your Domain/Sub-Domain

Problem

How do I forward, redirect or point my domain or sub-domain?

Video Tutorial

How to Edit Host Records

Solution

If you are using our name servers, you can forward, redirect or point your domain by following the below steps:

1. Log into your account.
2. From the menu click Domains, and then click My Domains.
3. Click on a domain name.
4. Click on Host Records or select Host Records from the drop-down list. If the Host Records option is not available to you, it could mean that your domain name is not using our DNS servers. To change this, please see the article, How to change domain name servers (DNS).

More Information

Host Records are displayed in the following format:

Host Name	Record Type	Address
www	A (Address)	98.124.198.1
@	A (Address)	98.124.198.1
*	A (Address)	98.124.198.1

There are three Host Names that you should configure for your main website:

• WWW: Points www.example.com to the address specified.
• @ (none): Points the domain with no www. (e.g., if you typed example.com instead of www.example.com).
• * (all others): Points [anything].example.com to the address specified (e.g., uuu.domain.com or website.domain.com).

These are the different Record Types:

• A (Address): Points the host name to an IPv4 address (e.g., 192.168.0.1).
• AAAA (Address): Points the host name to an IPv6 address (e.g., 3ffe:1900:4545:0003:0200:f8ff:fe21:67cf).
• CNAME (Alias): Points the host name to another hostname (e.g., ehost-services117.com).
• URL Redirect: Forwards the host name directly to the website specified.
• URL Frame: Forwards the host name to the website specified, but keeps your domain in the address bar.
• TXT: Used to set a text host record, such as an SPF record

NOTE: There is a Limit of 15 Host Records for each domain. If you require the limit to be raised please submit a support ticket with the domain name, and what to raise the limit to.

Sub-domains can also be set through this interface. For example, if you wanted to set up the sub-domain mail.example.com to point to the IP address 192.168.0.1, you would enter it as follows:

Host Name	Record Type	Address
mail	A (Address)	192.168.0.1

You may have to click the New Row button to set additional host records.

Tips for deciding which type of forwarding to use:

If you want your domain name to stay in the address bar of the browser use URL Frame. This hides the true address of the website to which your domain is forwarding (e.g., if you're forwarding www.example.com to http://www.example.org/www/images/website the address that will appear in the browser would be http://www.example.com).

NOTE: When the user clicks on a link, your domain will no longer appear in the address bar. Sometimes if you are forwarding your website in a frame it may cause problems with navigation or the scripting on a website.

If you simply want your domain to point to a different website, use URL Redirect. This forwards the domain to the other website and the domain you are forwarding will not appear in the address bar. This may be useful if you have a main company domain, and have a few other domains that you want to point to the main domain.

If you are unsure you can always try both and see what suits you best.