Transfer domain names from ItsYourDomain to eNom

Overview

This page takes you step by step through the procedure for transferring a domain away from ItsYourDomain and into an account at eNom.

The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.


Transfer Task 1: Verify that the domain name is eligible for transfer

To make sure your domain name can be transferred, check the following:

  • The domain name has been registered for at least 60 days, and has been at ItsYourDomain for at least 60 days.
  • The domain name is not in "client update prohibited" status.

Transfer Task 2: Confirm contact information

Before you can transfer a domain, the Registrant and Administrative contact information must be up-to-date at ItsYourDomain, because it is these contacts who receive the transfer request and okay the transfer.

To update these contacts at ItsYourDomain:

  1. Log on to your account at ItsYourDomain.com and go to the "Management" system.
  2. In the "Change/Update Information" section, click "Ownership Change" to change the Registrant contact information. Follow the instruction onscreen and click "Continue" to finalize.
  3. Update the Administrative contact information if necessary.

Transfer Task 3: Obtain the authorization code or retag the domain name

Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.

To transfer a .com, .net, .org, .info, .biz, .us, or .cc domain name, obtain the authorization code from ItsYourDomain

  1. Log on to your account at ItsYourDomain.com and go to the Domain Manager.
  2. In the "Manage Your Domain" section, click "Authorization Codes".
  3. Click "Get Code". The authorization code will be emailed to the Administrative contact for the domain.

Transfers of TLDs other than those named above do not require any codes or tags.


Transfer Task 4: Unlock the domain

Before you can transfer a domain away from ItsYourDomain, the domain must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domains.

To unlock:

  1. Log on to your account at ItsYourDomain.com and go to the Domain Manager.
  2. Click "Transfer Shield".
  3. Answer the security question.
  4. Click "Edit Transfer Shield".
  5. Select the domain name you want to transfer and click "Continue".
  6. Select an "Armed" status of "No" and click "Continue".

Transfer Task 5: Transfer the domain name to eNom

Once you have prepared the domain name at ItsYourDomain, you're ready to transfer to eNom.

To transfer your domain name to eNom:

  1. Log on to your eNom account.
  2. Navigate to "DOMAINS" > "transfer a domain name".
  3. Select a transfer method ("Autoverification" or "Fax", see Notes below) and click "Next".
  4. List the domain names you want to transfer, one per line. Each line should include the domain name, comma, space, and then the authorization code. Separate each line using the "Enter" key:
    FirstDomainName.com, 11111111
    SecondDomainName.com, 22222222
    ...

  5. Set the "Registrar Lock", "Auto-Renew", "Whois", and "Password" options as you wish.
  6. Click "next".
  7. For Fax transfers, fill in the contact information and click "next".
  8. Click "submit".
  9. When the domain name contacts receive email from eNom asking them to approve the transfer, do so by following the instructions in the email.

Note: To decide whether to use the Auto Verification or Fax transfer method, weigh the following considerations:

  • Auto verification involves approving one domain per approval email; Fax involves assembling and faxing identity verification and a list of domains to transfer.
  • Auto verification is generally easier for transferring small numbers of domains (a dozen or so; more if you don�t have convenient access to a fax machine); Fax is easier for transferring larger numbers of domains.
  • Auto verification allows you to transfer domains with different Registrant and Admin contacts; Fax method requires the same Registrant and Admin contact information for all domains listed in the request.
  • If you plan to transfer a large number of domains, but in separate requests, ask eNom�s transfer specialists to keep your proof of identity on file so you don�t have to resubmit it with every transfer request.
  • Auto verification is the easiest method if you are transferring from a registrar that does not list Registrant or Administrative email addresses.
  • For .uk and .ca names, always use the Auto verification method.

Tracking: Interpreting status messages

After you submit a transfer request, status messages help you track progress and correct any problems that arise.

If Your Transfer Is Rejected: ICANN rules regarding transfer rejections

If your transfer is rejected, reviewing ICANN transfer rules may help you correct the reasons for rejection.

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